Graduate Service Delivery Lead (Customer Ops)

Ericsson GmbH is looking for recent graduates to join their Customer Support team in Leeds, United Kingdom. This role offers an exciting opportunity to start a career in telecommunications, providing hands-on experience working with customers and engineers.

You will receive support and mentoring while building strong stakeholder management skills and understanding service delivery processes. Responsibilities include engaging with internal teams, supporting service delivery, and learning about Service Level Agreements.

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