Duration: 6 Months
Description:
Job Summary: We are seeking an Infrastructure Engineer to support a significant infrastructure insourcing programme, with an initial focus on discovery and documentation of the existing infrastructure estate, followed by hands‑on support across Business As Usual (BAU) operations and project delivery.
The role will cover a broad set of infrastructure technologies including Windows and Linux platforms, virtualisation, monitoring, end‑user services, and security tooling. The successful candidate will play a key role in capturing knowledge from incumbent suppliers, supporting the transition to an in‑house operating model, and contributing to the ongoing stability, security, and evolution of the platform estate.
This is a hands‑on engineering role requiring strong technical breadth, a proactive approach to problem solving, and the ability to operate across multiple technologies within a complex enterprise environment.
Key Responsibilities
- Support the infrastructure insourcing programme, including discovery, analysis, and documentation of the existing infrastructure estate across on premises and cloud environments
- Produce and maintain high quality technical documentation, including system configurations, process documentation, support runbooks, and architectural diagrams
- Provide hands on engineering support for BAU operations, including incident resolution, service requests, and operational improvements across supported platforms
- Deliver infrastructure related changes and project work, ensuring adherence to change management processes, security standards, and architectural principles
- Support and maintain core infrastructure services including Windows, Linux, Active Directory, DNS, and DHCP
- Administer and support virtualisation platforms such as VMware and/or Hyper V
- Support end user and application delivery platforms such as Citrix and SCCM
- Manage and support infrastructure monitoring tooling (e.g. SCOM, SolarWinds, Splunk or similar), ensuring effective alerting, visibility, and operational insight
- Support backup and recovery platforms (e.g. Rubrik and/or NetBackup), ensuring data protection and recoverability requirements are met
- Collaborate with network, security, and application teams to support wider infrastructure and service delivery initiatives
- Support security compliance and audit activities, including evidencing controls and supporting remediation activities where required
- Work closely with third parties and incumbent suppliers during transition activities to ensure effective knowledge transfer
- Identify, recommend, and implement service improvements to enhance the stability, security, and efficiency of the infrastructure estate
- Assist with platform upgrades, patching, and lifecycle management activities across infrastructure components
- Contribute to the continuous improvement of infrastructure processes, tooling, and standards
Required Skills & Experienc
- Proven experience working as an Infrastructure Engineer within a complex enterprise environment
- Strong experience across Windows and/or Linux server environment
- Experience supporting core infrastructure services such as Active Directory, DNS, and DHC
- Experience with virtualisation platforms (VMware and/or Hyper V
- Experience supporting infrastructure monitoring tools (e.g. SCOM, SolarWinds, Splunk or similar
- Experience with backup and recovery solutions (e.g. Rubrik and/or NetBackup
- Experience supporting infrastructure services across both BAU and project based deliver
- Good scripting ability (e.g. PowerShell, Bash, or similar) to support automation and operational efficiency
- Good understanding of infrastructure security principles and interaction with security tooling
- Good understanding of database platforms and their infrastructure dependencies
- Strong documentation skills, with experience capturing as is environments and producing clear, structured technical documentation
- Ability to work effectively during transition and change programmes, including engagement with third party supplier
- Excellent problem solving, communication, and stakeholder engagement skill
- Experience with Citrix environments, CyberArk (or similar privileged access management tooling), and SCCM or equivalent endpoint management platforms would be advantageou
- Experience working within large, regulated, or critical national infrastructure environments is beneficia
- Experience supporting hybrid on premises and cloud based environments is beneficia
- Familiarity with IT service management processes and formal change control frameworks is desirabl
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