Veterinary Ambulance Manager
We are looking for a Veterinary Ambulance Manager to ensure the safe, timely, and compassionate transport of sick, injured, or distressed animals. This managerial position requires operational leadership, logistical coordination, staff management, and a commitment to animal welfare.
Location
To be based from our Hospital – Unit A1, Priestley Road, Wardley Business Park, Worsley, Manchester, M28 2LY.
Contract & Hours
Contract: Permanent. Hours: 38.5 hours per week. Shift Pattern: Variety of days and nights, 6am-6pm and 6pm-6am.
Key Responsibilities
- Line management of the ambulance team: check-ins, holiday requests, performance management, shift planning, overtime submissions, and cover for absences.
- Team coordination: organise and coordinate drivers daily to ensure efficient coverage and service delivery.
- Relationship building and communication: maintain open lines of communication with team members through suitable channels.
- Client liaison: manage records, handle pricing and invoicing.
- Clinical oversight: ensure highest standards of patient care during transport, audit services, maintain vehicle and equipment safety checks, van hygiene, and handling equipment sanitation.
- Commercial management: financial awareness, procedural knowledge, risk management, emergency preparedness, change management, service promotion, and resource management.
Key Skills Required
- Animal handling experience, ideally in a veterinary or dog-handling setting.
- Team player with strong interpersonal skills.
- Excellent communication abilities.
- Technical proficiency: Word, Excel and ProVet.
- Organisational skills with strong attention to detail.
- Problem-splitting and use of tact in difficult situations.
- Industry knowledge and understanding.
- Full driving licence; ability to drive a manual vehicle.
- Stress management and ability to work effectively under pressure.
Benefits
- Salary up to £29,000, dependent on experience and skills.
- Five weeks annual leave (pro-rata) plus bank holidays.
- Staff discount scheme on veterinary bills and care.
- Staff discount on Animed Direct, our online dispensary.
- Employee Assistance Programme for confidential wellbeing support.
- Additional benefits as part of our commitment to recognition, support and appreciation.
Equal Opportunity
CVS Vets is dedicated to fostering an inclusive workplace and is an equal opportunity employer. We celebrate diversity and empower each team member to perform at their best.
Legal Notice
We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.
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