Job Description
Role: Field Service EngineerContract Type: PermanentLocation: Near MaidstoneSalary: £28,000 – £35,000 (DOE) + Company Vehicle + Fuel Allowance + BonusHours: Mon-Fri, 40 hours per week (flexibility required depending on customer and travel requirements)Area to Cover: Kent, Essex & Sussex
Our client is a well‑established provider of industrial equipment servicing and maintenance, looking for a Field Service Engineer to join their growing team near Maidstone.
As a Field Service Engineer you will be responsible for carrying out scheduled service and calibration visits, alongside occasional reactive breakdown support. The role typically involves attending 1-2 customer sites per day across the region, delivering a high standard of technical support and customer service.
Responsibilities
- Carry out planned servicing, maintenance, calibration and repair work on industrial weighing equipment at customer sites.
- Diagnose faults and complete repairs efficiently and safely.
- Complete all service documentation accurately and on time.
- Provide excellent customer service and technical support on‑site.
- Liaise with the service team regarding job updates and technical findings.
- Ensure all work is completed in line with health and safety procedures.
- Participate in ongoing product and technical training.
- Support colleagues and wider engineering teams where required.
Job Requirements
- Previous weighing industry experience desirable but not essential.
- Experience in electrical fault finding, maintenance or electro‑mechanical engineering.
- Experience with calibration (ideal).
- Strong problem‑solving and diagnostic skills.
- Ability to work independently and manage workload effectively.
- Good communication and customer service skills.
- IT literate with the ability to complete reports and paperwork accurately.
- Full UK driving licence.
- Flexible approach to travel and working hours.
What Is Offered
- Company van
- Fuel allowance
- Discretionary bonus scheme
- 25 days annual leave plus bank holidays
- Full product and industry training
- Supportive working environment
- Specialist engineering exposure across a varied customer base
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