IT Field Engineer

An IT support provider delivering essential IT services to a network of clients across Wiltshire. The organisation plays a direct role in enabling reliable technology infrastructure that supports teaching and learning across multiple sites.

About the Role

We’re looking for a dedicated IT Technician to deliver on‑site technical support across a network of sites in the Swindon. This is a varied, fast‑paced role covering hardware, software, and network troubleshooting, alongside advising on IT best practice. It’s well suited to someone who enjoys hands‑on technical work.

What You’ll Be Doing

• Delivering on‑site IT support across multiple sites
• Installing, configuring, maintaining, and troubleshooting hardware, software, and network systems
• Advising staff on IT best practices and providing hands‑on technical guidance
• Upholding safeguarding, data protection, and cybersecurity standards in line with site policies
• Maintaining accurate, up‑to‑date records of incidents, resolutions, and equipment assets

What We’re Looking For

• Demonstrable experience in an IT support role
• Strong working knowledge of Windows operating systems, Microsoft 365, networking principles, and hardware diagnostics
• Excellent analytical, communication, and stakeholder management skills
• Full, valid UK driving licence – essential for travel between sites
• Willingness and eligibility to obtain Enhanced DBS clearance prior to commencement
• Valid UK passport (required for right‑to‑work verification)

What’s On Offer

• Salary up to £32,500
• 25 days annual leave plus UK bank holidays
• Mileage allowance for reimbursed inter‑site travel
• Continuing professional development (CPD) and training opportunities
• Varied exposure across multiple sites and technologies

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