hotel engineer London Olympia

Description

A well‑maintained hotel has a direct positive impact on guest satisfaction. citizenM is looking for a solid hotel maintenance engineer who can help us change its maintenance organization from reactive to preventive. A proactive mindset combined with curiosity and a sociable personality are very important elements for this role.

Department: hotel property management

Location: UK, London

As a hotel maintenance engineer, you are responsible for the complete day‑to‑day maintenance of the hotel. You will communicate with the hotel senior engineer, hotel manager, housekeeping department, (sub)contractors and the citizenM Support office.

Key Responsibilities

• Making sure our guests are happy! Ensure our rooms are working and nothing is damaged
• Inform the hotel team with rooms can and cannot be sold
• Support the hotel team with technical tasks throughout the hotel
• On‑call in case of emergencies
• Manage and coordinate 3rd party subcontractors in terms of preventive maintenance
• Be the first point of contact in case of any issues with the building installations
• Responsibility for hotel safety. This means you are involved in executing the water risk assessment and fire risk assessment
• Keep everybody informed by updating the status to the hotel team and in the supporting software

Qualifications / skills

• A skilled, all‑round technical assistant with basic knowledge of electrical, mechanical and plumbing systems
• Able to work independently
• Basic knowledge of computer software (email, excel, word), and are interested to learn new software programs
• Good level in communicating and writing in English
• Eager to learn and develop yourself
• No 9 to 5 mentality, interesting challenges always happen at unexpected times
• Proactive and enthusiastic
• Happy to work in a team, side by side with the hotel staff and citizenM’s Support Office
• Passionate about the things you’re doing.

What’s in it for you?

• Personal and professional development opportunities and programs
• Latest tech devices and all the tools you need to be successful in your role
• Flexible public holidays
• Employee assistance program
• Referral program – £1000 bonus if your friend joins us too

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