Customer Consultant – Haverfordwest

Location: Principality Branch, Haverfordwest

Hours: 35 – Talk to us about Flexible Working

As a Customer Consultant you will be :

• Providing a warm, friendly welcome and helping customers with everyday banking transactions.
• Supporting customers over the phone and through our digital channels.
• Identifying financial needs and recommending suitable products and services.
• Ensuring the smooth running of daily branch operations in line with policy and procedures.
• Staying up to date with internal policies and regulatory requirements.
• Working collaboratively with your colleagues across the branch network and deliver exceptional service.

What we’re looking for:

• Ability to deliver outstanding customer service, either face-to-face or over the phone.
• Ability to stay calm and focused in a busy environment.
• Great communication and people skills with a friendly and professional manner.
• A proactive attitude and willingness to learn and grow in the role.

We reserve the right to close this vacancy early should we receive a high volume of applications.

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