Sales Membership Consultant – Brentwood

Virgin Active is committed to changing people’s lives for the better through wellness. We are looking for a Sales Membership Consultant to join our club teams and provide elite service to members and prospects.

Responsibilities

• Act as the main point of contact for members, elevating their experience at every touchpoint.
• Address member inquiries and maintain meticulous administrative support.
• Create a welcoming atmosphere across the club, including Front of House duties and new member visits.
• Achieve monthly membership sales and growth targets, focusing on data and revenue.
• Tailor membership offerings to individual needs and expand corporate memberships in the local area.
• Provide advice on all exercise experiences and products offered by Virgin Active.
• Support the smooth operation of the club and consistently deliver exceptional customer service.
• Assume Duty Shift responsibilities as required, demonstrating flexibility and lead by example.

Qualifications

• Previous experience in a customer‑centric, target‑driven role is desirable but not essential.
• Strong interpersonal skills and approachability to members, prospects, and colleagues.
• Excellent communication skills.

Benefits

• 30 days annual leave (including bank holidays).
• Access to The Peoples Pension with a 3% employer contribution.
• Complimentary Virgin Active membership for you and a buddy, and free membership for your children.
• Discounts on Virgin Active services, Virgin Atlantic, Virgin Holidays, Virgin Media/O2, and other retailer discounts through ePoints.
• 20% off food and drink at our club kitchens.
• Salary Finance support for loans and savings plans.
• 4 free counselling sessions through BUPA employer assistance programme.
• Corporate letting services with Dexters to help with housing.
• Discounts on Virgin Active Academy courses.

Equal Opportunity

Virgin Active is an equal opportunity employer. All employment is decided on a merit basis.

#J-18808-Ljbffr…