Service Manager

Company: University College London Hospitals NHS Foundation Trust
Apply for the Service Manager
Location: London
Job Description:

An exciting and rewarding opportunity within the Women’s Health Division for a highly motivated, enthusiastic, and dynamic individual to join our management team as a Service Manager for a fixed‑term contract. This is your chance to make a significant impact in a forward‑thinking and patient‑focused environment. The post holder will work alongside the existing 2 Service Managers across Breast, General Gynaecology, Colposcopy, Diagnostics and Gynaecology Oncology to establish 1 WTE Breast and Projects Service Manager, 1 WTE General Gynaecology, Diagnostics and Emergency, 1 WTE Colposcopy, Familial Cancer and Gynaecology Oncology.

We are looking for an individual who is committed to making a real difference in the delivery of Breast and Gynaecology Services. The successful candidate will be a proactive and approachable operational leader, with strong pathway management experience and the ability to work effectively in a pressured, performance‑focused environment while maintaining a clear focus on high quality, patient‑centred care.

They will demonstrate excellent communication and interpersonal skills, working collaboratively across multidisciplinary teams and demonstrate skills, behaviours and values aligned with UCLH Trust values.

If you’re looking for a varied and rewarding role that offers the opportunity to contribute to service development, performance recovery and continuous improvement, this could be the role for you!

The assessment process will consist of a test / stakeholder panel and interview scheduled w/c 20 July.

Responsibilities

  • Managing service delivery and performance across outpatient and surgical pathways.
  • Ensuring seamless coordination between clinical and administrative teams.
  • Maintaining a high standard of patient care in line with hospital guidelines.
  • Collaborating with internal and external stakeholders to improve service quality.
  • Leading and supporting the development of the administrative team, ensuring efficient processes and a positive working environment.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top‑quality patient care, excellent education, and world‑class research.

  • University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
  • National Hospital for Neurology and Neurosurgery
  • Royal National ENT and Eastman Dental Hospitals
  • University College Hospital Grafton Way Building
  • Royal London Hospital for Integrated Medicine
  • University College Hospital Macmillan Cancer Centre
  • The Hospital for Tropical Diseases
  • University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world‑class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net‑zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net‑zero for our direct emissions by 2031 and indirect emissions by 2040.

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Posted: July 9th, 2026