Programme Manager Housing Systems Transformation

Programme Manager – Housing Systems Transformation

Location: Hybrid – Adur and Worthing (you will be required to work in Adur (Lancing / Shoreham) or Worthing two days per week). Duration: July 2026 – June 2027. Working Pattern: 4 days per week (8:00 am – 5:00 pm). Rate: £400 per day.

A major housing provider in Adur (West Sussex) is embarking on a significant transformation programme, replacing multiple legacy systems with a single, modern, cloud-hosted Housing Management System. The programme will improve services for over 2,500 households, strengthen regulatory compliance, enhance data quality and deliver a significantly improved digital experience for residents and staff.

Key Responsibilities

• Lead the full lifecycle delivery of a large-scale Housing Management System transformation, from mobilisation through implementation, testing, cutover and post‑go‑live stabilisation.
• Provide programme leadership across technical, data and business change workstreams, ensuring delivery of a secure, compliant and future‑ready SaaS platform aligned with governance and IT standards.
• Own and manage the end‑to‑end programme plan, including scope, milestones, risks, budget, governance and reporting.
• Lead multi‑workstream delivery covering system configuration, integrations and environment management.
• Oversee complex data cleansing and migration from multiple legacy housing systems.
• Manage integrations across housing, repairs, finance, community safety and corporate platforms with Building Safety as the consistent thread.
• Lead testing cycles including System Integration Testing and User Acceptance Testing.
• Drive organisational change, process redesign, training and business readiness activity.
• Ensure alignment with cloud strategy, cyber security, data protection and architectural standards.
• Manage suppliers and contractual deliverables.
• Oversee go‑live planning, stabilisation and transition into Business as Usual support.
• Track and deliver measurable benefits including compliance improvements, efficiency gains and digital adoption.

Essential Experience

• Proven experience delivering complex Housing Management System implementations.
• Strong understanding of end‑to‑end landlord services including rents, repairs, allocations and compliance.
• Experience working with SaaS platforms such as NEC Housing, Microsoft Dynamics 365 or similar enterprise HMS solutions.
• Demonstrable experience of large‑scale data migration from multiple legacy systems.
• Strong programme governance and stakeholder management experience.
• Experience leading organisational and digital change within housing or local authority environments.

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