Team Manager
As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events. You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! Food retail is fast‑paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise and make quick, smart decisions. We are truly local, so you can work safely knowing that you will be fully supported by nearby store and Head Office colleagues, as well as your in‑store team.
Responsibilities
- Lead your team and get involved with all aspects of people management.
- Deputise for your Branch Manager (there may be times when you will be in sole charge of the store).
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service.
- Make sure that your branch is operating safely and legally.
- Build relationships with other stores, colleagues and the local community.
- Promote membership.
Qualifications
- Previous leadership experience.
- Ability to support and motivate others.
- Flexible, hard‑working and confident.
- Great interpersonal and communication skills.
- Friendly, with a genuine commitment to great customer service.
Benefits and Compensation
- Competitive rates of pay.
- 20% discount in our food stores, along with other discounts across our family of businesses.
- 22 days holiday (plus bank holiday entitlement) which increases with service.
- 5% employer pension contribution.
- Death in service benefit.
- Enhanced family leave and pay arrangements.
- Opportunities to grow, with award‑winning training and apprenticeship programmes.
- Great discounts, deals and cashback across over 900 high‑street and online retailers.
- Financial wellbeing support, including Stream® Access to Cycle‑To‑Work, Rental Deposit Scheme and SmartTech (after a qualifying period).
- Employee Recognition Scheme and Long Service Awards.
- Free remote GP service, available 24/7, including prescription, fitness, nutrition and counselling services.
- Employee Assistance Programme.
Working Pattern
Our working patterns are non‑contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change. We aim to be as flexible as possible, to create shift patterns that work for both our Cooperative and our colleagues. Enhanced on statutory terms, subject to service criteria.
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