Job Overview
As Senior Facilities Co‑ordinator you’ll provide an efficient, effective and flexible facilities management service across the site, ensuring the highest standards are delivered and maintained.
Weekend working is a requirement of this role. Typically 1 day per month.
We are happy to consider part‑time working hours and patterns.
INTERNAL APPLICANTS ONLY
What it’s like to work here
You will report to the Facilities Manager. The team consists of a large group of volunteers alongside a 7‑person staff team. The estate is located in the heart of Sevenoaks. It boasts historic showrooms with a world‑class collection of paintings and furniture, sprawling courtyards, a gatehouse tower and a conservation studio set in a 1,000‑acre medieval deer park. Ightham Mote is a beautiful 700‑year‑old moated manor house surrounded by stunning gardens and over 500 acres of freely accessible estate. We are passionate about caring for these wonderful properties and visitors are central to everything we do. We are a busy team who like a challenge and deliver at pace. We work collaboratively across two historic sites.
Responsibilities
This role is responsible for providing an efficient, effective and flexible facilities management service to enable the successful operation of the site. You will work collaboratively with other team members to deliver excellent standards in maintenance, presentation and customer service.
You will work within the appropriate Trust procedures and conservation guidelines, ensuring the site is well maintained to a high standard at all times. You will promote health & safety awareness across the property and ensure effective environmental management is sustained.
Who we’re looking for
To deliver this role successfully you’ll need to demonstrate the following experience on your CV/application:
- Understanding of facilities and/or building management, maintenance & provision of services, supported by a relevant professional qualification (or equivalent level of vocational experience).
- Good knowledge and experience of Health and Safety, emergency procedures, fire and security procedures and legislation.
- Knowledge and experience of managing budgets, finances, projects and contracts.
- Experience of records management and information systems and advanced IT skills (Microsoft Office).
We’d love to hear from you if you:
- Are a good team player with experience of supervising others.
- Have an understanding of working with volunteers and knowledge of the framework that the Trust uses to support the volunteer journey.
- Have excellent people and customer service skills, enabling strong relationships to be built and maintained externally and internally.
- Have excellent written and verbal communication skills including influencing, negotiating and presentation.
Benefits
- Substantial pension scheme of up to 10% basic salary.
- Free entry to National Trust places for you, a guest and your children (under 18).
- Rental deposit loan scheme.
- Season ticket loan.
- EV car lease scheme (for roles that meet the salary criteria).
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts.
- Holiday allowance up to 32 days related to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible.
- Employee assistance programme.
- Free parking at most Trust places.
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
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