Xigen is an award‑winning UK eCommerce agency with over two decades of experience creating high‑performance websites for a diverse client base of well‑known global brands, multinational blue‑chips, enterprise and SMB clients across multiple sectors.
When it comes to us as individuals, our motto, ‘normal gets you nowhere’, is particularly resonant. Our in‑house, multi‑functional teams are made up of creative and technical minds, people who love what they do and can apply their skill and work their craft with imagination and intuition.
Some of the work we do
- Optimising website performance, back and front‑end, for clients such as media and entertainment motion capture specialist Vicon, with conversion rate optimisation testing that has increased audience engagement.
- Helping niche retailers grow their eCommerce, as with Jacksons Art Supplies, creating new eCommerce capability and implementing design transformation which has seen a significant uptick in their business.
- Delivering major projects, such as a large‑scale migration project for Epson Europe, including 15,000 pages being moved to their new website.
As our Digital Project Manager, you’ll be responsible for planning, coordinating, and delivering a diverse range of digital projects – big, small, and everything in between. You’ll be the key link between our clients and internal teams, ensuring projects run smoothly, on time, on budget and to the highest quality standards.
A few of your day‑to‑day responsibilities will include:
- Managing multiple digital projects, from website builds to ongoing support retainers.
- Creating detailed project timelines, tracking progress, and providing regular updates.
- Acting as the main point of contact for clients, managing expectations and keeping them informed.
- Translating client requirements into clear briefs for developers, designers, and quality assurance teams.
- Keeping project plans, reports, and task boards up to date.
- Identifying and resolving project issues or blockers efficiently.
- Monitoring budgets and ensuring projects are delivered within scope.
- Ensuring all deliverables meet client requirements and quality standards.
Key skills and experience we’re looking for
- Proven experience in delivering website design and development projects on time and to specification.
- Strong project management capabilities, with the ability to juggle multiple projects and maintain excellent organisation.
- A results‑driven, delivery‑focused mindset, with a passion for providing exceptional client service.
- Confident communicator, able to engage with designers and developers at all levels, ensuring smooth project execution.
Bonus skills and experience
- Solid technical knowledge of Magento/Adobe Commerce and WooCommerce.
- Experience managing complex site migrations, particularly those involving large product datasets.
- A background in web development, with an understanding of technical workflows and challenges.
What we offer
We are committed to creating a positive environment for all our people. You’ll be part of a fun and collaborative team and will work in an environment where you are supported and developed. Here’s a snapshot of the benefits:
- Salary – £35,000 – £40,000 for the right candidate.
- Holiday – 32 days (including public holidays and a Christmas shutdown).
- Birthday holiday – you do not have to work on your birthday.
- Flexible working hours – core hours 10 am‑12 pm & 2 pm‑4 pm; otherwise you choose when to work.
- Hybrid working options – choose where you work, at the studio or remotely, or any combination to suit you.
- Professional development days – 5 days a year to hone your skills.
- Refreshment provision – hot and cold drinks, fresh fruit and cakes available at the studio.
Quarterly KPI bonus – we give everyone a generous quarterly performance‑based bonus that rewards success.
Our commitment to inclusion
Everybody’s equal – we treat everyone fairly and with respect. It’s that simple.
We take mental health seriously. We have trained mental health first‑aiders on hand to listen and support anyone who needs to talk about how they feel, about work, in their lives more generally, or about anything that’s causing worry or anxiety.
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