Operations Manager

Company: Rhenus Logistics
Apply for the Operations Manager
Location: Nuneaton
Job Description:

Your Benefits

  • Continuous Training: Sharpen your skills and advance your expertise with our professional development programs.
  • Great Team: It’s truly the people that make the difference — and with us you’ll join the best team around.
  • Flat Hierarchies: Get straight through to the decision‑makers with our streamlined organizational structure.
  • Room for Innovation: Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
  • Events: From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
  • Quick Decision Processes: Make things happen faster with streamlined processes that promote efficiency and effectiveness.

Job Description

Fixed Term Contract from 1st Aug 2026 to 1st Jan 2027.

What you can expect

Working Hours are:

  • Friday 08:00 – 16:00 (7.5 hours)
  • Saturday 06:00 – 18:00 (11.5 hours)
  • Sunday 06:00 – 18:00 (11.5 hours)
  • Monday 08:00 – 16:00 (7.5 hours)

Warehouse Management

  • Establish and maintain a safe working environment for all employees, contractors and visitors.
  • Ensure warehouse housekeeping is maintained to 5S standards and audit scores maintained.
  • Ensure Risk Assessments, Safe Systems of work and Standard Operating Procedures are maintained and updated accordingly.
  • Use the most cost‑effective methods of operations whilst achieving the level of service to our customers.
  • Ensure the Rhenus warehouse is adequately staffed to manage all areas to meet the customers SLA’s and KPI’s.
  • Ensure that site stockholding and operational work areas are created to maximise the site capacity.
  • Maintain accuracy and integrity of inventory both systematically and physically.
  • Manage relevant stocktakes and audits within the agreed deadlines.
  • Accountable for ensuring new initiatives, new customers or projects are implemented and the expected deliverables are achieved.
  • Monitor and control assets within the relevant site.
  • Support and implement continuous improvement programs throughout the operations.
  • Develop colleagues to ensure continued performance and growth of the business.
  • Ensure employee communications are maintained including team briefs to all teams across all shift patterns and appropriate interactions with direct reports.
  • Drive high levels of employee engagement.

KPI’s

  • Target Zero lost time accidents.
  • Report incidents, accidents and near misses relating to Health & Safety.
  • Deliver operational costs to budget.
  • Deliver quality and service metrics to customer and business standards as defined by the business.
  • Deliver employee engagement rating to required standards as defined by the business.
  • Keep time sheets up to date.
  • Complete daily reports.
  • Provide labour statistics.
  • Employees survey results.

Support Services

  • Monitor all on‑site contracts & support services to ensure they provide a high‑quality service in a cost‑effective manner and within agreed budgets.
  • Ensure effective maintenance and housekeeping of the Rhenus site to support the service requirements of the customer.
  • Ensure an effective security operation is in place that manages risk to employees and prevents loss.
  • Ensure the health and safety, welfare at work of your colleagues.
  • Manage and conduct work activities to prevent any improper conduct or behaviour likely to endanger employees.
  • Maintain good employee relations with an effective workforce throughout the site with the support of the HR function.
  • Work in partnership with the IT department to provide resources to function within the operations.

Creating the Best Team

  • Manage and lead the operational team ensuring they have the relevant skill sets, resources and support needed to deliver in their role and achieve the site objectives.
  • Lead the operational team in a manner that is consistent with the culture and core values of the business.
  • Train and develop colleagues to perform their role effectively and in accordance with company operating procedures.
  • Support ongoing development for colleagues and operational management with the assistance of HR training function.
  • Meet & improve on agreed quality standards through effective and efficient utilisation of labour and MHE equipment.
  • Ensure appropriate probationary reviews and personal performance reviews (PPR’s) are conducted within the agreed deadlines set by the business.
  • Set team objectives & targets that align to the business plan. Support and implement the site engagement plans, assist and develop with employees listening groups, identify, develop and retain talent within the business.
  • Manage change throughout the business.

Management Leadership Qualities

  • Communicate clearly, influence as required and work proactively often on your own.
  • Be results‑oriented and focused on innovation and improvements.
  • Think strategically.
  • Customer‑focused.
  • Develop others.
  • Have commercial acumen.
  • Show learning agility.
  • Influence others.
  • Perform performance management.
  • Engage in employee engagement and relationship management.
  • Drive results and deliver in a timely manner.
  • Be people‑oriented.
  • Implement change management.

What you bring

Skills & Knowledge

  • GSCE Maths and English grade B or above or equivalent.
  • Logistics / Warehouse Management Qualifications Level 4 or above.
  • Full driving licence.
  • IT skills, including advanced Microsoft / Excel.
  • Ability to work under pressure to tight deadlines.
  • Experience of implementing processes.
  • Ability to work in a fast‑paced people environment.
  • Great communicator.
  • Positive attitude & drive results.
  • Teamwork and information management.
  • Process improvement, innovation.
  • CI & 5S.
  • 2 years’ experience in an Operations Manager role within Distribution / Logistics.
  • Outstanding verbal and written communication skills.
  • Warehouse Management Systems.
  • Awareness of Health & Safety legislation.
  • Project working group / Project Management.
  • Exposure to implementing new systems.
  • Proactive approach to own continuous development.
  • Experience of new customer implementations & start‑ups.

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Posted: July 9th, 2026