Introduction
Would you like to earn a salary whilst learning on the job and gaining a qualification? We have an exciting opportunity for a Business Administration Apprentice. You will be assisting with the day‑to‑day administration of facilities management contracts, ensuring records are accurate and up to date.
About the Employer
Grey‑Water Facilities Management is a facilities management company providing nationwide hard and soft FM services, including cleaning, maintenance, drainage, grounds maintenance and specialist support services to commercial and residential clients.
What You’ll Do
- Supporting the team by processing documents, updating spreadsheets and maintaining digital filing systems
- Answering telephone and email enquiries from clients, suppliers and contractors in a professional manner
- Assisting with scheduling works, coordinating engineers and updating clients on job progress
- Helping prepare quotations, reports, tender documents and client proposals
- Raising purchase orders and supporting invoice processing and general finance administration
- Updating company systems, including CRM and job management software
- Answering and transferring telephone calls
- Greeting visitors to the office
- Printing, photocopying, scanning and filing documents
- Preparing and organising paperwork
- Data entry and updating company records
- Maintaining electronic and paper filing systems
- Sorting and distributing incoming post
- Preparing outgoing post and parcels
- Ordering and organising office stationery and supplies
- Keeping the office tidy and well organised
- Updating spreadsheets and simple databases
- Scheduling appointments and updating diaries
- Preparing new starter paperwork
- Updating employee records
- Liaising with customers, suppliers and contractors by telephone and email
- Learning how to use company systems and Microsoft Office
- Supporting the team with general office administration
- Carrying out general administrative duties as required
Training Outcome
This apprenticeship offers an excellent opportunity to build a long‑term career within Grey‑Water Facilities Management. Upon successful completion of the apprenticeship, there may be the opportunity to secure a permanent position within the business, with ongoing training and development to support career progression. As the company continues to grow, there will be opportunities to develop new skills, gain additional qualifications and progress into supervisory, management or specialist facilities management roles.
Skills Required
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Initiative
- Enthusiastic
- Eager to Learn
- Time Management
- Approachable
- Adaptable
Qualifications
Essential – GCSE – English and Maths – 4/C and above
Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday – Friday, 9.00am – 4.00pm
- Expected Duration: 1 Year 6 Months
Training Provider
IPS INTERNATIONAL LIMITED
Disability Confident
This employer is part of the Disability Confident scheme, committed to employing disabled people.
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