Strategy, Sales Enablement & Governance Lead

Strategy, Sales Enablement & Governance Lead

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Job Info

• Job Identification 10830
• Posting Date 03/04/2026, 12:48 PM
• Experience (In Years) 9-12
• Job Location London, United Kingdom

Job Description

Role Title: Head of Strategic Insights & Commercial Intelligence

BU/Segment: International Growth Market Office.

Location: London, United Kingdom

Employment Type: Permanent

Summary of the role: We are seeking an experienced management consultant to lead research and insight projects that drive strategic decisions and improve customer experience. The ideal candidate will bring a strong background in both qualitative and quantitative research methodologies, with the ability to design and execute comprehensive research plans. This role requires proven experience working with cross-functional teams and managing relationships with external vendors and research partners.

Responsibilities

• Use domain knowledge along with research and analytical skills for market sizing, market landscaping, workflow analysis and pricing analysis.
• Analyse data, develop reports and dashboards, and communicate insights to the business across global and region-specific coverage areas.
• Conduct Excel-based analysis linking multiple data points to identify impactful insights and trends.
• Perform data preparation and quality control as needed to ensure data accuracy and integrity.
• Liaise with key senior business stakeholders to understand their business problems and propose analytical solutions.
• Conduct multi-source synthesis and integration of data using databases and secondary research, ensuring timely stakeholder engagement and communication.
• Blend technical analytics skills with strong domain and business understanding to support marketing and commercial organisations in making the right strategic decisions.
• Build and maintain expertise on the market landscape in the context of the business through individual learning and regular team interactions.
• Support broader team programmes, processes, and simplification initiatives as needed.

Qualifications and experience we consider to be essential for the role

• 10–12 years of experience in market research, analytics, customer experience, or a related field, with at least 5 years in a team lead or senior individual contributor role.
• Good tenure within a recognised global consulting practice.
• Post Graduate MBA or MSc Business or Management discipline will be required from a recognised International Business School.
• Strong proficiency in both qualitative and quantitative research methodologies, including the design and execution of comprehensive research plans.
• Demonstrated experience in market sizing, landscaping, workflow analysis, and pricing analysis.
• Proficiency in Excel-based analysis and the ability to link multiple data sources to surface impactful insights.
• Experience working with cross-functional teams and managing relationships with external vendors and research partners.
• Strong stakeholder management skills with the ability to engage and influence at a senior level.

Skills and Personal attributes we would like to have

• Exceptional analytical and critical thinking skills with a commercial mindset.
• Ability to synthesise and integrate multi-source data into clear, actionable business recommendations.
• Strong communication and presentation skills, with confidence in delivering insights to senior stakeholders.
• Structured problem solver focused on delivering measurable business outcomes.
• Collaborative team player with the ability to manage competing priorities in a fast-paced environment.
• Passionate about data-driven decision making, digital transformation, and continuous improvement.

As part of a leading global Data and AI company, you can look forward to:

• A competitive salary with a generous bonus, private healthcare, critical illness life assurance, income protection insurance, and a rewarding pension.
• EXL provides everyday financial well-being solutions, such as cash back cards, discounts, promotions, and offers from top retailers, as well as a Cycle Scheme.
• At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers, offering a wide range of professional and personal development opportunities.
• As an Equal Opportunity Employer, EXL is committed to diversity and does not discriminate based on race, religion, colour, national origin, sex, sexual orientation, age, or disability status.
• EXL employees are eligible to participate in our Employee Stock Purchase Plan (ESPP).
• At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.

To be considered for this role, you must already be eligible to work in the United Kingdom.

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