Client Project Manager

We are seeking an experienced Client Project Manager with deep expertise in the pensions industry. You will have a strong track record of leading complex client projects and influencing at a senior level. This role will involve leading high‑profile, strategic client projects, managing project managers, and acting as a trusted advisor to senior stakeholders.

Responsibilities

• Client projects/strategy – Drive, define and manage project strategy and the full project life cycle for multiple clients, including set‑up, planning, progress reporting to key stakeholders, control, and project close.
• Stakeholder management – Build and maintain strong relationships with senior client stakeholders and internal leadership, influencing decision‑making and providing strategic guidance. Involvement in business development opportunities, pitches and client proposals.
• Team management – Develop colleagues, foster a high‑performance culture, and ensure clear communication across the team.
• Resource management – Support the central programme team in assigning and prioritising resources to projects.
• Financial management – Manage WIP, prepare fees and invoices, and control budget versus actual.
• Proposition development – Lead the ongoing development of the proposition, ensuring it remains competitive, customer‑centric, and aligned to market opportunities and the firm’s strategic priorities.
• Capability development – Champion best practices in project management, mentor junior team members, and contribute to the development of frameworks and methodologies.
• Business development – Play an active role in business development, supporting RFPs, pitches, and proposals, and identifying opportunities for future engagements.

Qualifications

• Experience delivering complex client projects within the pensions industry, with a proven ability to manage multiple high‑value engagements simultaneously.
• Demonstrated ability to influence senior stakeholders, lead cross‑functional teams, and manage competing priorities.
• Exceptional communication and presentation skills, with the confidence to represent Isio at senior client forums.
• IT literacy – Microsoft Office suite (including MS Project) and familiarity with project management tools.
• Ability to work autonomously while providing leadership and direction to others.
• Professional qualifications: Association for Project Management (APM) PMQ or Chartered Project Professional (ChPP) preferred.

Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates.

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