Store Supervisor

Role Overview

Ensure every customer receives excellent first‑class service with a warm, friendly and helpful approach. Coach and support your team to meet the same customer service standard, work in a busy and fast‑paced environment, and keep the shop floor looking great at all times. Support the Store Manager and run the Store in their absence.

You will join us on a part‑time (18.5 hours) permanent basis in Watford. You must be available to work on Sunday, Tuesday and Thursday, with flexibility for the rest of the week as required by business needs.

Responsibilities

• Deliver first‑class customer service with a warm, friendly and helpful approach.
• Coach and support the team to maintain the same service standards.
• Maintain a clean, attractive shop floor at all times.
• Support the Store Manager and run the store during their absence.
• Be a flexible all‑rounder and team player able to support various store duties.

Qualifications & Experience

• Retail management or supervisory experience is desirable.
• Strong passion for customer service and taking pride in work.
• Availability to discuss flexible working arrangements during interview.

Benefits

• Holidays starting at 28 days, increasing to 33 days after 5 years of service.
• Profit Share Scheme.
• 25% discount on all product range.
• Birthday holiday.
• Opportunities for progression and development.
• Workplace pension including life cover.
• Access to services of the Retail Trust for emotional support, grants, legal and financial advice.

#J-18808-Ljbffr…