Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title
Director, SME Channel Partner Sales, Europe
Overview
Across Europe, Small and Medium Businesses (SMEs) are essential to economic growth, contributing significantly to employment, GDP and economic growth. An increasing share of SMEs are adopting innovative financial service products and services via non-traditional sales channels which include payment providers, platforms, marketplaces and wholesalers. Mastercard is committed to helping SMEs grow and thrive in a digital-first economy, by delivering customer‑centric solutions through these emerging channels.
Key Responsibilities
- Own and execute a revenue‑driven channel sales strategy in your designated partner channel to grow Mastercard’s distribution with emerging partners across Europe.
- Develop and maintain a robust high‑quality sales pipeline, leveraging data‑driven insights to prioritise high‑impact opportunities in your assigned target segment(s).
- Identify and engage potential customers through a combination of internal and external networking, partnerships, and direct outreach.
- Understand channel partner needs, SME pain points and tailor Mastercard’s solutions to address their unique challenges, whilst also articulating a clear business case for stakeholders.
- Track and analyse performance, adjusting sales tactics and strategies as needed to exceed growth targets.
- Work in alignment with Account Management, Business Development and Product teams, and actively engage with both clients and prospects to drive mutual success.
- Represent Mastercard at industry events, conferences, and networking opportunities to enhance brand visibility and establish thought leadership in the SME space.
- Support go‑to‑market execution by collaborating with product, marketing to enhance Mastercard’s SME solutions.
- Develop business strategies to help SME customers digitise payments, streamlining B2B payments.
- Analyse market trends, competition, and SME payment journeys to inform product and sales strategies, driving differentiation and innovation.
- Identify opportunities to improve value propositions and win via emerging distribution channels.
All About You
- Create customer‑centric solutions and be passionate about their work and supporting SME growth.
- Possess a strong track record of achievement in a sales / channel sales position, with experience of lead generation, pipeline management, deal negotiation, and revenue growth.
- Have proven experience engaging internal and external commercial and technical stakeholders to drive solution development and adoption.
- Have experience in financial services and/or payments, with an understanding of competitive offerings, industry trends, and profitability drivers.
- Have excellent relationship management, collaboration, influencing, and communication skills.
- Be self‑motivated, a quick learner, and able to manage multiple priorities in a fast‑paced environment.
- Able to navigate working in a high growth, global organisation.
- Able to build strong internal & external networks with the right stakeholders to support success in role.
- Hold a Bachelor’s degree.
- Proficiency in the English language required; additional languages are desirable.
Corporate Security Responsibility
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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