Would you like to be part of a growing delivery capability in a people-centric organisation? Or perhaps work in an open and collaborative learning environment? Are you passionate about leading agile teams and driving delivery at pace? We have got all this and more. Whatever your aspirations, we’re looking for Scrum Leads to be part of an exceptional Delivery Centre capability, providing dedicated delivery leadership capacity for our clients.
This role is an excellent opportunity for an experienced Scrum Master to step into a Scrum Lead position, combining hands-on delivery leadership with broader programme-level influence. You will be responsible for ensuring Delivery Centre product teams deliver effectively and at pace, embedding best-practice agile ways of working, removing blockers, and driving continuous improvement. Alongside team-level ownership, you will contribute to programme planning and cross-team coordination, working closely with Technical and Delivery Leads to ensure delivery aligns with key milestones and Public Sector priorities. This role is suited to an accomplished Scrum Master who can shape team performance while influencing beyond the team level.
The central hub for this position is in Newcastle, but we welcome applicants from across the North-East. We operate a hybrid working policy with an expectation of 60% in office time. We value collaboration and client impact, so our hybrid model is designed to strike a balance between flexibility, in-person connection, and delivering exceptional outcomes for our clients.
Responsibilities
– Proactively challenge external pressures that impact delivery and escalate appropriately
– Build a resilient, high-performing team culture focused on collaboration, accountability, and continuous improvement
– Thrive in complex, high-pressure delivery environments, balancing team needs with programme demands
– Be comfortable managing upwards and across stakeholders to remove systemic blockers and improve delivery flow
– Take ownership not just of team delivery, but also shape how delivery is executed across the programme
– Lead all core Scrum ceremonies: Sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives)
– Ensure sprint goals are clearly defined, understood, and consistently delivered
– Drive a culture of predictable, high-quality delivery aligned to programme milestones
– Champion agile principles, coaching your team in collaboration, communication, and iterative delivery
– Build a high-performing, psychologically safe environment that enables openness and continuous improvement
– Support team maturity, moving teams towards greater autonomy and efficiency
– Identify, track, and remove blockers impacting delivery pace or team performance
– Maintain and interpret delivery artefacts and metrics (velocity, burndown, forecasting, risks) to drive decision-making
– Support backlog refinement, prioritisation, and stakeholder alignment
– Work closely with Tech Leads, Product Owners, and Programme stakeholders to align delivery with milestones
– Ensure alignment with Public Sector governance expectations
– Contribute to programme-level delivery strategy and operating model improvements
Essential skills
– 4+ years’ experience delivering complex technology projects using agile frameworks
– Strong facilitation across agile ceremonies and delivery workshops
– Excellent communication, stakeholder management, and conflict resolution skills
– Proven ability to coach teams and influence delivery outcomes
– Strong problem-solving mindset with the ability to remove impediments effectively
– Excellent organisation, prioritisation, and time management
– Data-driven approach to improving delivery performance
– You will be required to pass BPSS screening for this role.
Desirable skills
– One or more certifications relevant to the role, for example:
– Scrum.org: PSM II / III
– Scrum Alliance: A‑CSM, CSP‑SM
– SAFe: Scrum Master or Agilist
– ICAgile: ICP‑ATF / ICP‑ACC
– A certification relevant to working in a Cloud environment (e.g. AWS Cloud Practitioner) is beneficial but not essential.
– Experience in using AI in application of the role through advanced prompting techniques.
Benefits
Along with a great company culture, Credera provides an exceptional compensation package including a competitive salary and a comprehensive benefit plan. Whilst working on a long-term engagement, you will have access to a range of training and development opportunities, as well as coaching and mentoring from experienced technologists.
Our consistent growth over the years and entrepreneurial environment, provides an excellent platform to embark upon an exciting career path, where your contribution really counts, and we will recognise it. With a supportive network of colleagues around the globe and exciting client assignments, you’ll feel empowered to bring your best self and thrive in a collaborative environment. We are a social bunch of people and connect as a team on a regular basis.
Learn More
Credera is Omnicom’s global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organisation that can scale due to our extensive footprint. As a values-led organisation, our mission is to make an extraordinary impact on our clients, our people, and our community.
We believe it is this approach that has allowed us to work with and transform the most influential brands and organisations in the world, from strategy through to execution. More information is available at credera.co.uk. We are part of the OPM Group of Companies, within Omnicom Group Inc.
Credera will never ask for money up front and will not use apps such as Facebook Messenger, WhatsApp or Google Hangouts for communicating with you. You should be very wary of, and carefully scrutinise, any job opportunity that asks for money prior to starting and/or one where all communications take place exclusively via chat.
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