Talent Acquisition Partner – Services – GTM
The Role:
You’ll own recruitment across our Services organisation, partnering closely with senior stakeholders to attract and hire exceptional talent across customer-facing and delivery teams.
This is a high-impact role focused not just on delivery, but on improving how we hire. You’ll influence stakeholders, simplify complex hiring processes, and use data to drive better hiring decisions and outcomes.
What You’ll Be Doing:
- Own end-to-end recruitment across the Services organisation.
- Partner with hiring managers to define roles, challenge requirements and improve hiring outcomes.
- Influence and improve hiring processes across multiple stakeholders.
- Source and headhunt high-calibre talent through LinkedIn, referrals and other channels.
- Build and maintain proactive talent pipelines for current and future hiring needs.
- Run structured interviews, assessing capability, culture add and long-term potential.
- Manage offers, negotiations and candidate closing.
- Use metrics and data to track funnel performance, identify bottlenecks and improve time-to-hire and quality of hire.
- Build simple reporting using Greenhouse, Airtable and Slack to improve visibility and accountability.
- Run regular stakeholder check-ins to keep hiring aligned and on track.
What We’re Looking For:
- Experience in agency, in-house recruitment, or both.
- Background recruiting within SaaS, AI or other high-growth technology environments.
- Experience hiring across Services, Professional Services, Customer Success, Implementation, Support, GTM or other customer-facing functions.
- Proven ability to influence stakeholders and improve hiring processes.
- Comfortable using data and metrics to drive recruitment decisions.
- Strong headhunting mindset with a proactive, ownership-driven approach.
- Hands-on, fast-moving and execution focused.
Why This Role:
- A true build role where you’ll shape how we hire across the Services organisation, creating scalable hiring practices while helping the business attract exceptional talent.
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