Block Property Management Assistant / Administrator
Location: Southeast London (Office Based) Working Hours: Monday to Friday, 9:00am – 5:30pm Salary: £26,000 – £30,000 (depending on experience)
The Company:
An established independent property consultancy with a long-standing reputation in the residential property sector is looking to recruit a Block Property Management Assistant / Administrator to join its friendly and supportive team. This is an excellent opportunity for someone looking to build a long-term career in residential block management, with full support, training and genuine opportunities for progression.
The Role:
Working closely with experienced Property Managers, you will provide administrative and customer service support across a portfolio of residential developments. The role offers plenty of variety, giving you exposure to leasehold property management, legal documentation, contractor coordination and client communication while developing your knowledge of the sector.
As your experience grows, you will have the opportunity to become more involved in site inspections, client meetings and wider property management responsibilities.
Key Responsibilities:
•Provide day-to-day administrative support to the Property Management team, including preparing correspondence, maintaining property records and managing documentation.
•Act as a first point of contact for leaseholders, tenants, landlords, contractors and solicitors, responding to telephone and email enquiries or directing them to the appropriate team member.
•Assist with leasehold sales by preparing LPE1 enquiries, sales packs and other associated documentation, with guidance where required.
•Raise purchase orders and invoices, assist with service charge administration and support the team with general financial administration, including arrears reporting.
•Coordinate maintenance works by instructing approved contractors, arranging appointments, monitoring progress and processing related paperwork.
•Support Property Managers with the day-to-day management of residential developments, including arranging site visits, maintaining compliance records and assisting with insurance and health & safety administration.
•Maintain accurate electronic filing systems and ensure all property records are kept up to date.
•Assist with general office administration, including post, scanning, filing and providing support across the wider business when required.
•Attend occasional site visits and evening AGM meetings with Property Managers to gain further experience and support minute taking.
Person Specification:
•Previous administration or customer service experience.
•Strong organisational skills with excellent attention to detail.
•Confident written and verbal communication skills.
•Good IT skills, including Microsoft Office.
•Ability to manage multiple tasks and prioritise effectively.
•A professional, positive and customer-focused approach.
•Eagerness to learn and develop within the property industry.
•Previous experience within property, estate agency, block management or a professional services environment.
•Knowledge of leasehold property or LPE1 enquiries (training can be provided).
•Interest in studying towards a recognised property qualification.
Why us?
– Competitive salary.
– 23 days annual leave plus bank holidays.
– Additional Christmas office closure leave.
– Fully funded professional training and CPD.
– Genuine career progression opportunities.
– Company pension.
– Employee wellbeing support.
– Staff social events.
– Complimentary breakfast and fruit provided in the office.
– Friendly, supportive team environment with excellent long-term career prospects.
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