Healthcare Support Worker – Sexual Health

We are looking for an enthusiastic, dynamic, motivated and flexible Healthcare Support Worker to join our integrated sexual health service. The role is part‑time, 22 hours per week, based mainly at St Mary’s Hospital, Newport on the Isle of Wight, with occasional coverage of other clinics in Portsmouth, Southampton, Gosport and Havant.

Responsibilities

• Collect and process a variety of specimens.
• Perform venepuncture.
• Undertake basic observations of patients, including blood pressure.
• Manage asymptomatic patients.
• Assist the clinician during IUD fittings.
• Process routine samples by labelling, recording and storing appropriately.
• Perform light microscopy for sexually transmitted infections.
• Maintain stock levels and order stock as necessary.
• Travel to spoke clinics or other locations within sexual health service as required.
• Carry out administrative duties, including reception tasks.
• Develop rapport with patients and treat all patients, carers and staff with dignity and respect.
• Use interpersonal and communication skills to de‑escalate and reduce aggressive behaviour from patients and carers.
• Implement agreed standards of care provision in line with local Ward/Unit/Community and Trust policies.
• Adhere to all Trust policies and procedures.
• Be aware of personal limitations, seek support when needed and maintain professional boundaries at all times.
• Act as a patient chaperone for doctors and nurses during examinations and procedures, ensuring privacy and dignity.
• Observe patients’ right to confidentiality, specifically in relation to contraception & sexual health.
• Recognise the specific confidentiality rights of patients aged under 18 who attend the service.

Qualifications

• Previous experience as a Healthcare Support Worker or in a sexual health environment is desirable but not essential.
• Strong people and communication skills, with a willingness to learn.
• Ability to work independently and as part of a multidisciplinary team.
• Commitment to maintaining confidentiality and professional boundaries.

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