Overview
As the Medical Secretary, you will manage the administrative processes associated with patient pathways and contribute to the overall effectiveness of clinical teams.
Responsibilities
- Provide secretarial and administrative support to Consultants and clinical teams to deliver high quality coordinated and integrated care.
- Liaise with patients, carers, GPs and other service users.
- Book appointments for patients within National Targets and raise any capacity issues with the Line Manager.
- Manage administrative processes associated with patient pathways, patient experience, patient flow and waiting list management.
Qualifications and Skills
- Strong communication skills.
- Knowledge of RTT (desirable).
- Robust knowledge of IT systems and ability to work with multiple systems simultaneously.
- Excellent typing speed and grammar.
Location
Sandwell and West Birmingham NHS Trust, Oral Surgery Department at the Birmingham Treatment Centre.
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