Ossett Surgery is a dynamic, forward thinking andwelcoming practice, and we are pleased to offer an exciting opportunity for aPharmacy Technician to join our established Prescriptions Management Team.Based at Ossett Health Village near Wakefield, we have a highly experienced andstable clinical workforce with a strong commitment to delivering high quality patientcare.
Our Prescriptions Management Team works closely with a widerange of clinicians and administrative colleagues, including our PCNPharmacists and Pharmacy Technicians who are co-located within OssettSurgery. Being based together creates a supportive, collaborative environmentwhere pharmacy professionals can share expertise, resolve prescriptionqueries quickly, and deliver safer, more efficient patient care.
As a team, we are committed to improving health outcomes andputting patients first.
Main duties of the job
The Pharmacy Technician will play a key role in supportingsafe, effective and efficient medicines management for a patientpopulation of approximately 22,000 at Ossett Surgery.
Working as part of ourestablished Prescriptions Management Team and alongside our co-located PCNPharmacists and Pharmacy Technicians, the postholder will contributeto high quality patient care through the processing of acutemedication requests, undertaking basic medicationreviews within their competency, and ensuring robust medicinesoptimisation processes across the practice.
The role will support the practice by managing DOAC reviews,delivering cost effective prescribing initiatives,actioning medication related tasks and queries, and responding toMHRA safety alerts. The Pharmacy Technician will complete medicinesreconciliation following hospital discharges and clinicletters, identify and elevate prescribing discrepancies, andimplement local and national prescribing priorities. They will also contributeto quality improvement through audits, monitoring of high risk medicines,and completion of CQC related safety searches.
About us
Join a passionate and dedicated team at Ossett Surgery, a large, friendly practice at the heart of Ossett, caring for over 22,000 patients. We are committed to delivering exceptional, patient focused care built on care and compassion, honesty and integrity, and a deep sense of justice and fairness in everything we do.
Our culture is rooted in inclusivity and equity, ensuring every patient and staff member feels respected, valued, and supported. We take pride in fostering an environment where respect and humility guide our interactions, and where teamwork and unselfishness shape the way we work together across all departments.
With 6 GP Partners, Salaried GPs, ANPs, Nurses, Nursing Associates, HCAs, and a strong Managerial and Administrative team, we collaborate closely with our patients, PCN, and external services to drive innovation and deliver high quality care. We encourage courage and ambition, empowering staff to contribute ideas and embrace new challenges.
Our commitment to responsibility, accountability, professionalism, and continuous growth and development ensures we maintain the highest standards while supporting our people to thrive.
Job responsibilities
Job Purpose
The Pharmacy Technician will play a key role in supporting safe, effective and efficient medicines management for a patient population of approximately 22,000 at Ossett Surgery.
Working as part of our established Prescriptions Management Team and alongside our co-located PCN Pharmacists and Pharmacy Technicians, the postholder will contribute to high quality patient care through the processing of acute medication requests, undertaking basic medication reviews within their competency, and ensuring robust medicines optimisation processes across the practice.
The role will support the practice by managing DOAC reviews, delivering cost effective prescribing initiatives, actioning medication related tasks and queries, and responding to MHRA safety alerts. The Pharmacy Technician will complete medicines reconciliation following hospital discharges and clinic letters, identify and elevate prescribing discrepancies, and implement local and national prescribing priorities. They will also contribute to quality improvement through audits, monitoring of high risk medicines, and completion of CQC related safety searches.
Key Working Relationships
The Pharmacy Technician will work closely with a wide range of colleagues across Ossett Surgery, the Primary Care Network (PCN), and the wider health system to ensure safe, effective and efficient medicines management for our patient population of approximately 22,000. Key working relationships include:
- Practice Reception and Administration Team
- Practice Prescribers (GPs, Advanced Clinical Practitioners, Nurses)
- PCN Pharmacy Team (Pharmacists and Pharmacy Technicians)
- Community Pharmacists
- Care Home Teams
Role Specific Responsibilities
A key part of the role is to strengthen, and streamline prescribing processes by supporting, training and developing administrative colleagues. This includes improving coordination, accuracy and efficiency within pharmacy related administration, particularly around medication requests, prescription queries and repeat prescribing workflows.
This position is pivotal to improving the quality of care and operational efficiency within Ossett Surgery. It requires motivation, initiative and a commitment to delivering excellent service within general practice. As our services continue to evolve, the postholder will be expected to adapt and undertake the duties outlined in the job description to support safe, effective and patient focused prescribing.
Specific tasks include (This list is indicative, not exhaustive):
- Process acute medications requests.
- Medicines optimisation and assisting with medication queries from patients, care homes and community pharmacies and escape as appropriate.
- Conduct medicine reconciliation for discharge letters, outpatient letters and new patient registrations
- Complete any follow up actions from discharge and outpatient letters.
- Identify and resolve medication discrepancies and liaise with Pharmacists and GP’s
- Promote medicines synchronisation and patient adherence.
- Support the implementation of local and national cost saving prescribing initiatives including performing medication switches as directed by prescribers, pharmacists and the medicines optimisation team.
- Maintain MHRA alerts and high-risk drug monitoring records
- Support safe prescribing and monitor high-risk medications
- Monitor CQC safety searches and elevate when required.
- Support the recall of patients (where needed)
- Contribute to medicines safety alerts implementation
- Lead and contribute to audits and quality improvement initiatives relating to the effective prescribing of medicines
- Analyse prescribing data and share insights with the wider team
- Support patient education and promote safe care and patient self-management
- Complete medication reviews (up to 5 items – dependent on competence)
- Complete DOAC reviews
- Complete follow up actions following prescribing related patient safety events.
Person Specification
Experience
- Experience working as a qualified registered Pharmacy Technician in Primary Care, PCN, Community Pharmacy or hospital setting
- A good understanding of Primary Care Services and the NHS structure
- Knowledge of GDPR, confidentiality and safeguarding
- Attention to detail and an organised approach to work
- Excellent oral and written communication skills
- Able to work as part of a team and autonomously
- Understanding of Pharmacy procedures
- Understanding of medicines legislation and ethics
- IT Skills including MS word, Outlook & Excel
- Experience in a patient facing role
- Experience of working in a General Practice setting
- Experience using the SystmOne clinical system
- Experience supporting audits and quality improvement initiatives
- Experience dealing with patient queries and providing advice within scope of practice
- Knowledge of local prescribing guidelines and application in practice
Behaviours
- Demonstrate behaviours that are consistent with Ossett Surgery’s values. These are:
- 1.Care & Compassion
- 2.Honesty & Integrity
- 4.Inclusivity & Equity
- 5.Respect & Humility
- 7.Courage & Ambition
- 8.Responsibility & Accountability
- 9.Growth & Development
- 10.Professionalism
Qualifications
- Evidence of CPD
- GCSE or equivalent in Maths & English (grade C/4 and above)
- Committed to CPD and the completion of the CPPE PCPEP pathway (if not already completed)
- BTEC level 4 Diploma in Clinical Pharmacy Services or a certificate of Higher Education in Pharmacy Technician Practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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