Healthcare Scientist Support Worker – Blood Transfusion

Company: NHS
Apply for the Healthcare Scientist Support Worker – Blood Transfusion
Location: Gillingham
Job Description:

Healthcare Scientist Support Worker – Blood Transfusion

The role of the Healthcare Science Support Worker (HSSW) is primarily to support the department’s Biomedical Scientists (BMS) and provide administrative assistance in the processing of patient specimens. This will primarily include: preparing specimens, processing specimens, loading analyzers, running and maintaining analyzers and dealing with phone calls.

This position will not be supported for visa sponsorship. All applicants are expected to have valid right to work documents to work in the UK when applying for this position.

Please note, this post may close earlier than the given closing date once a sufficient number of applications have been received.

Main duties of the job

To identify and load patient samples and begin analytical test procedure according to SOPs.

To perform daily tasks recorded on checklists, including daily, weekly and monthly maintenance on all analytical and non-analytical tasks within the laboratory.

To maintain and check the daily stocks of reagents, kits and consumables required for the analytical equipment and load reagents onto analyzers.

To monitor all stock levels within the department on a weekly basis and advise BMS staff if supplies fall below minimum stock levels.

To liaise with clinical staff over the phone.

Job responsibilities

Specific Responsibilities:

  • Support the work of BMS staff working within the laboratory.
  • Book in samples for testing within the department or referral to other departments.
  • Prepare samples for testing on automated and manual laboratory analyzers, identify and load patient samples and begin analytical test procedure according to SOPs then unload, sort and store samples appropriately.
  • Maintain test turnaround times by dealing with samples in a timely manner.
  • Perform daily tasks recorded on checklists, including daily, weekly and monthly maintenance on all analytical and non-analytical tasks within the laboratory such as temperature chart changes, checking of massive blood loss bleep, laboratory mobile and alarms.
  • Inform BMS staff of any issues, inconsistencies or inaccuracies within the department.
  • Perform a second demographic check on all samples (if required) prior to loading onto automated analyzers.
  • Maintain and check the daily stocks of reagents, kits and consumables required for the analytical equipment and load reagents onto analyzers.
  • Monitor all stock levels within the department on a weekly basis and advise BMS staff if supplies fall below minimum stock levels.
  • Receive, unpack, log and store all reagents used within the laboratory.

Person Specification

Education and Training

  • Numerate and literate to NVQ level 3 (or equivalent pathology / laboratory experience)
  • Grade C or above GCSE English and Mathematics or equivalent

Knowledge and Skills

  • Use of Laboratory Information System
  • Ability to work well within a Team
  • Computer literate with good keyboard skills
  • Ability to multitask
  • Good communication / interpersonal skills
  • Ability to operate and maintain automated laboratory analyzers
  • Good telephone manner
  • Excellent organisational skills
  • Ability to manage demanding workload and produce results in a timely manner

Experience

  • Previous work experience in a similar role, preferably in the NHS
  • Worked with biological specimens in a previous role
  • Previous experience of working in a Pathology department

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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Posted: July 9th, 2026