Pharmacy Technician System Support/Informatics

Responsibilities

• Co‑ordinate the configuration of the prescribing drug file and work collaboratively with critical‑care teams to ensure the system meets their needs.
• Implement governance for the system, including development of guidelines and standard operating procedures, and provide training and documentation for pharmacy staff.
• Provide routine maintenance and support of pharmacy IT systems in liaison with suppliers, LUHFT IT teams, and designated pharmacy staff.
• Maintain data quality and reporting for pharmacy IT systems, notably the Stock Control and Electronic Prescribing & Medicines Administration systems.
• Develop and deliver training plans and materials for pharmacy IT systems.
• Lead, coordinate, and participate in the development of pharmacy IT systems as required by pharmacy and hospital needs.
• Assist with the management of all aspects of pharmacy IT systems, liaising with system suppliers and LUHFT Pharmacy and IM&T staff to ensure continued delivery of functions.
• Help manage project upgrades of the electronic prescribing system, ensuring all software functions are tested before going live and advising on potential impacts within the department.
• Manage electronic prescribing files and parameters, continually audit data integrity.
• Assist with the design and maintenance of standing operating procedures (SOPs) and training materials so pharmacy staff can operate pharmacy IT systems correctly.
• Deliver training to pharmacy staff on the use of pharmacy IT systems.
• Provide out‑of‑hours support for pharmacy IT systems where appropriate.
• Support the Lead Pharmacist for Electronic Prescribing and pharmacy IT systems management.
• Develop reporting solutions to support departmental and trust objectives.
• Assist with the development of pharmacy automation where appropriate.
• Undertake dispensing and final dispensing checking duties as required to maintain competence and support weekday, weekend, public holiday, and late‑night rotas (specific to technical staff in the post).

Qualifications

• QCF Level 3 in Pharmacy Services (or equivalent) with appropriate underpinning knowledge.
• BTEC Level 4, Professional Diploma in Dispensing Checking (or equivalent) and registration with the General Pharmaceutical Society.
• QCF Level 4 management qualification (or equivalent).
• Demonstrable experience with pharmacy electronic prescribing systems.
• Proven dispensary and clinical development project experience.
• Pro‑active approach and evidence of continuous professional development.
• Human resources experience and effective staff management.
• Management through delegation, achieving results through others, and a proven record of change management.
• Experience appraising staff, managing recruitment processes, and chairing interviews.
• Knowledge of relevant education providers and requirements, and further education courses.
• Understanding of future developments in hospital pharmacy.
• Excellent communication and time‑management skills.
• Ability to work independently and as part of a team, self‑motivating and inspiring others.
• Commitment to continuing professional development.
• Previous management or supervisory experience and computer literacy.
• Knowledge of technician registration procedures and deadlines.
• Assertiveness, excellent organisational skills, and ability to prioritise.
• Creativity and inspirational problem‑solving skills.
• Articulate, confident, and able to work effectively under pressure while delivering key targets.
• Implementation of new initiatives and proactive suggestion of improvements or changes.
• Logical thinking process, attention to detail, and ability to plan for the future.
• Willingness to work flexibly and at other sites when required.
• Ability and willingness to undertake further training as necessary.
• Appropriate UK professional registration.

We are an equal‑opportunity employer committed to promoting a healthy work‑life balance and encouraging applicants from under‑represented groups.

#J-18808-Ljbffr…