Healthcare Support Worker

London, United Kingdom | Posted on 11/25/2025

Job Information

• Band: 3 for applicants who already hold a Care Certificate; otherwise Band 2 with support to obtain the certificate within 12 months.
• Contract: Initial 12‑month contract, subject to completion of the Care Certificate. Contract extension will be considered on a case‑by‑case basis.
• Reporting to: Deputy Service General Manager/Head of Nursing.

Responsibilities

• Work as part of the multidisciplinary ward/departmental team, providing patient care and support functions including clerical duties.
• Perform delegated, supervised work and duties assigned by a Registered Nurse/midwife, ensuring continuous feedback on patient conditions.
• Assist in regular assessment of patient condition by observing vital signs and reporting findings to qualified staff.
• Support promotion of health and prevention of ill‑health for staff, patients and their relatives.
• Help maintain a safe and pleasant environment for patients, visitors and colleagues.
• Check readiness of emergency/special equipment and report any faulty equipment to shift coordinators.
• Keep up to date with all mandatory training requirements for the post.
• Maintain knowledge of all relevant Trust policies, including the Major Incident Plan.
• Adhere to relevant parts of national legislation, including the Health and Safety at Work Act, COSHH Regulations and Moving and Handling Regulations.
• Transport people and items safely and within time consistent with legislation, policies and procedures.

Qualifications & Experience

• Care Certificate, or willingness to obtain it within 12 months.
• Demonstrated ability to work effectively within a multidisciplinary team.
• Strong communication skills and ability to provide accurate feedback to nursing staff.
• Commitment to maintaining patient privacy, dignity and confidentiality.
• Understanding of health and safety legislation and the ability to comply with Trust policies.

Equality, Diversity & Inclusion

The Trust is committed to Equality, Diversity & Inclusion (EDI). We support staff networks and programmes aimed at improving representation at senior levels, widening access, improving experience for staff with disability, enhancing EDI literacy and mainstreaming equalities across the organization.

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