Band 3 Operational Discharge and Flow Support HCSW.
The new HHFT Operational Discharge and Flow Support Team has been formed via the merger of the existing Discharge Lounge and Transfer Teams on both the Winchester and Basingstoke sites, and we are excited to recruit into our Band 3 HCSW roles on the Winchester and Basingstoke Sites.
Working collaboratively with the Site and Duty team, In‑patient and clinical areas, and Integrated Discharge Teams amongst others, the Operational Discharge and Flow support Team will positively impact the patient experience and operational performance by supporting earlier discharges from the wards via the Discharge Lounges, and earlier movement from our Emergency Departments and assessment areas. The team will work dynamically and with multiple key stakeholders to provide targeted support to alleviate blockages and barriers to flow.
Potential candidates must be able to work across all functions of the role and must work intuitively and under the guidance of the Band 7 and Site and Duty team.
The Main Duties Of The Role Include
- Discharge coordination, working with the Integrated Discharge Team, Patient Flow Facilitators, ward teams and the Operations Centre team.
- Maintaining accurate data on our whiteboards.
- Supporting with transport arrangements.
- Patient engagement and experience – working together to support patients’ safe and timely transfer both on the day of admission and to the Discharge Charge Lounge on their discharge date.
- Be flexible and responsive with the ability to move between tasks quickly and efficiently.
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