IT Technician – Grade 5

• Evidence of relevant IT training
• A-Level or equivalent qualification in an ICT related subject
• Experience configuring and using MS as well as working on/maintaining an ICT network
• Experience configuring and using Windows 11 and supporting MS Office
• Knowledge of Apple Macs, Windows 11 together with general knowledge of application packages, systems information networks
• Knowledge of the GDPR Act and Health & Safety at work Act and associated regulations (e.g. DSE)
• Driving licence as the role requires supporting two school sites
• Positive attitude
• Patience & determination
• Be able to work with and around staff and students in a school setting
• Flexibility
• Excellent interpersonal & communication skills
• Able to explain ICT related situations in non-technical language
• Good organisational skills
• A good record of attendance and punctuality.
• Ability to work under pressure.
• Ability to work as an effective member of a team.
• Proactive and able to build positive relationships

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