Full job description
Intensive Floating Support Worker
Southampton
37 Hours, permanent
Salary Scale 20 – 23 (£25,947 – £27,780 per annum)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person‑centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Role
We have a permanent vacancy for a motivated, driven, experienced Intensive Floating Support Worker (Outreach Worker), supporting people who have complex needs. Delivering trauma‑informed, wrap‑around, client‑led support in the community and in client’s own homes.
Who we are looking for?
It is essential that you have experience of working with vulnerable people in the community or in a residential setting. Working as part of the team, you will manage a case‑load of clients and be committed to providing a holistic and intensive support package, a quality day‑to‑day service with a focus on promoting harm minimisation, crisis management, basic life skills and emotional support.
Essential qualities and skills
ESSENTIAL – Car Driver and must hold a valid UK driving licence
We need an individual who will be able to demonstrate:
- Experience/Knowledge of working with people with histories of homelessness, mental health problems and substance misuse.
- Experience of dealing with difficult and challenging behaviour.
- Understanding of the effects of alcohol and substance use on mental health.
- Understanding of equality and diversity, with respect to staff and service users.
- Knowledge of safeguarding and protection procedures and protocols for vulnerable adults.
Staff Benefits
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping vulnerable people:
- A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
- Flexible working options
- Buying additional annual leave
- Comprehensive induction and training
- Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
- Company cycle to work scheme
- Discounted laptops and computers with Jamie’s Computers
- Electric Car Scheme
- Blue Light Card
Application closing date: Friday 24th July 2026
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
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