Marketing Operations Assistant

Please note this role is based at our Orpington Head Office 5 days a week

THE ROLE

We’re looking for a Marketing Operations Assistant to join Tapi’s fast‑paced marketing team. This role supports marketing operations and complex projects, ensuring smooth execution across branding, campaigns, advertising, PR, and social media. The ideal candidate is highly organized, detail-oriented, and solution‑focused, with a proactive approach to problem‑solving. It’s a great opportunity for someone with a passion for marketing who wants to learn and progress their career in the fast‑paced and ever‑changing world of retail.

YOUR RESPONSIBILITIES

• Collaborate directly with the Brand and Communications Director, playing a key role in bringing the brand vision to life through seamless coordination of marketing operations relating to campaigns and projects.
• Support Social Media Operations by managing VIP services back of house, for influencers, creators, and partners, gathering UGC, securing permissions, and organizing influencer campaigns.
• Co‑coordinate various bespoke support projects, including in‑store podcasts, content filming and in‑store radio, driving seamless execution and impact.
• Organize and manage visual assets, ensuring content is in date and uploaded across in‑house platforms like Dash, YouTube, the websites and social media. And making sure assets are properly named, linked, and easily accessible for amplification and distribution, empowering stakeholders to find content quickly.
• Support the coordination of product launches, from arranging sample deliveries and studio schedules to setting up lifestyle and product photography. Ensure timely delivery, approval, and distribution of assets to internal teams, PR, and external agencies.
• Coordinate the production for in‑store signage once designs have been approved, ensure the speedy production and install process.
• Partner with Pricing, Promotions, and POS Manager to ensure smooth delivery of marketing materials to stores. Track and chase Proof of Deliveries and handle replacements where needed.
• You’ll be brilliant at process, administration, and reporting, allowing the smooth and seamless running of projects and campaigns for your colleagues by maintaining and updating the Marketing planner, measurement documents with weekly insights, project trackers and raising Purchase orders to support social media and the brand advertising team.
• Drive operational efficiency Deliver completed projects on time, ensuring they are launched, handed over to stakeholders, and logically filed in our library for easy access.
• Provide a seamless and efficient marketing service to our retail teams and colleagues to deliver gold standards to all our channels.

ABOUT YOU

• You’ll love constantly learning, taking on new challenges, and want new opportunities to progress.
• Highly organised with flawless attention to detail.
• You’ll need to have an acute eye for detail and accuracy.
• You’ll be super‑organised, proactive, forward‑thinking and able to take responsibility.
• Confident and comfortable working in a fast‑paced environment, able to work at speed maintaining the highest standards.
• You’ll be brilliant at process, administration and reporting.
• Great Microsoft office skills especially word and excel.
• Fabulous interpersonal skill and confidence to seek answers/follow up.

NICE TO HAVE

• Adobe software knowledge – Creative Suite, InDesign, Photoshop and Illustrator.
• Store (retail) or operational experience.
• Experience working in retail central Teams.

Job Types: Full‑time, Permanent

Work Location: In person

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