Mount Charles Group is one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family oriented business that believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based at Friends School, Lisburn. This is a great opportunity to join a world leading facilities management company.
Working Pattern
- Monday – Thursday
- 11:00am – 14:30pm
- Term time contract starting 24 August
- 17.5 Hours Per Week
Rewards
- 20 days annual leave
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter (including placing food and beverages in appropriate containers and correct utensils are available)
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and to a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Ensure kitchen and service areas are always clean and tidy and assist with waste removal
- Clear and wash dishes in the dining area as required
- Be responsible for cash handling duties under your control
- Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas
- Report defective equipment/utensils/work and floor surfaces or any other Health and Safety issues
The Person
- Make customers aware of current offers and upsell additional products where possible
- Ensure all customer suggestions, comments or complaints are reported to the Line Manager
- Ensure all customers are served in a quick and efficient manner
- Ensure all clothing, including footwear and personal hygiene is of the highest standards
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
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