Hybrid Customer Service Advisor

Cambridgeshire County Council is seeking a customer service advisor for their Contact Centre. This hybrid role involves taking calls and managing inquiries from residents. Duties include administrative tasks, providing resolutions, and supporting reception sites as needed.

The ideal candidate should have excellent communication skills and the ability to adapt in a fast-paced environment. A GCSE Grade 4 (C) qualification in English or equivalent is required. The role offers comprehensive training and a wellbeing package.

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