First-Line IT Support & Customer Care (4/4 Shift)

Manpower UK Ltd offers an exciting opportunity for a Customer Service Advisor in Inverness, supporting Capgemini. In this role, you will be the first point of contact for customers and provide essential 1st line IT support while ensuring a great service experience.

Key responsibilities include responding to customer requests via multiple channels, logging all requests, resolving issues, and contributing to team success. Ideal candidates possess excellent communication and problem-solving skills, a passion for customer service, and a willingness to learn.

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