Work Pattern
- Sunday 16:00-20:00
- Monday 18:00-22:00
- Tuesday 18:00-22:00
- Thursday 18:00-22:00
- Friday 18:00-22:00
Job Overview
Join M&S as a Customer Assistant in our Food section, where you’ll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.
You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
Responsibilities
- Work in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
- Utilise our digital tools, such as the Sparks and in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
- Contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
- Be flexible and poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
- Be a frontline role, not for the faint‑hearted, bringing energy and resilience to meet strong customer demand head‑on.
But for those who are ready to roll up their sleeves, there’s huge opportunity.
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