Project Worker

Company: Sanctuary Group
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Job Description:

£14.57 per hour

Full and part time hours available

Weekend and Bank Holiday working will form part of the role

Be the reason someone feels supported

Your role

  • Assess customer needs and update support plans, signposting to education, training and employment
  • Support customers with day-to-day living such as cooking and cleaning
  • Offer advice to help customers meet tenancy conditions
  • Assist with managing finances and welfare benefits
  • Encourage social inclusion and help customers build confidence, resilience and self-esteem
  • Ensure safeguarding responsibilities are met

(This role is sometimes also referred to as Support Worker, Support Assistant, or Independent Living Assistant).

Qualifications

  • Experience working with vulnerable people
  • Positive approach to supporting young people with a range of needs
  • Strong interpersonal and customer care skills with an approachable attitude
  • Knowledge of support planning, key working, risk assessment and safeguarding
  • Ability to work on your own initiative
  • NVQ Level 3 in Health and Social Care or willingness to work towards it
  • Proficient technology/IT skills (Microsoft Office and similar)

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

  • Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
  • Company-paid life insurance
  • Parental leave arrangements and annual leave purchase scheme
  • Company-funded training and ongoing career development opportunities
  • Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
  • Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Before you apply

  • We can only accept applications from individuals with the right to work in the UK.
  • All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
  • Internal candidates should apply via their internal careers account.
  • We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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Home Care, Healthcare, Customer Service, Part Time

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Posted: July 9th, 2026