Job Overview
Reporting to the Facilities Manager, who is based in Bristol, you will be assisting all support service teams with duties relevant to their area. This is an exciting opportunity for those looking to take their first step in a career within facilities.
Working Hours
On a full-time basis, you will work a seven-hour day, 35 hours a week Monday to Friday. Default hours will be 7.30am – 3.30pm. The nature of the work will require some flexibility, both during the week and occasionally on weekends.
Responsibilities
- Assist the Facilities Manager in providing facilities services efficiently to meet or exceed all Service Level Agreements.
- Facilities‑related work and use of the building by contractors, e.g. access system arrangements, inductions, car parking, lock‑up, desk moves, equipment distribution, minor repairs.
- Support the remote IT service desk with onsite tasks.
- Provide support for the Central Service team with print, copying and postal tasks.
- Ensure other office administrative tasks are processed within the required timescale, e.g. receive and process hand‑delivered and couriered mail, check/order stationery.
- Answer and accurately place incoming telephone calls and emails.
- Greet callers who ring the doorbell/intercom and perform limited reception duties.
Ideal Candidate
The ideal candidate will be practical, service‑oriented, have a good telephone manner and be able to communicate well in writing and verbally. You will be comfortable using office technology including Microsoft Office and basic computer hardware such as screens, keyboards and other devices. You will have good organisational skills, including attention to detail, and the self‑motivation and initiative to work on your own as well as able to work in a wider team.
Experience Required
Previous administration experience in an office environment, undertaking similar duties to those outlined and dealing with service providers and contractors is desirable. Good customer service and a practical aptitude are equally important; consideration will be given to candidates who can demonstrate other practical skills relevant to the role and common sense.
Education Required
A good standard of education including Maths and English GCSE or equivalent.
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