Customer Service Assistant (12-Week Fixed-Term Contract) – SPAR Keynsham

The Customer Service Assistant Role

This is not just a job in a shop, it’s a retail career with training, learning and apprenticeship opportunities that are endless. Here is a taster of what you’ll do and what you’ll need to show us:

• Warm Welcomes: Customer Service with Pride – you always greet customers with a smile, provide excellent service, and go the extra mile for our community.
• Store Standards: you will play a vital role in ensuring everything runs smoothly.
• Customer Satisfaction: You will use your product knowledge, stay updated with promotions, and create eye‑catching displays to delight our customers.
• Transaction Accuracy: You’ll have attention to details so we can process all sales transactions accurately and efficiently including cash up tills and ensure company monies are secure at all times.
• Stock Management: The team you will be in will take ownership of receiving, replenishing, and displaying stock.
• Cleanliness: We maintain a clean and tidy store environment at all times – you’ll be helping with this.
• Legal Compliance and Food Quality: You will be fully trained to ensure product quality and compliance with labelling and allergen regulations.
• Age-Related Sales: Ensure personal compliance with Age‑Related Sales regulations and Think 25 guidance.
• Health and Safety: we’ll make sure that you understand and follow all Health and Safety guidelines to ensure the safety of colleagues and customers.

What can you expect from a career with us?

• 10% discount on all in‑store purchases.
• 5.6 weeks per year of paid time off, calculated on a pro‑rated basis.
• Employee Assistance Programme – access to Grocery Aid support.
• Company pension scheme available after just 3 months of service.
• Career progression opportunities – from apprenticeships to tailored learning journeys and the possibility to become a Store Manager over time.

Location: Keynsham, South West England.

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