Senior Traffic Dispatcher

Company: Biffa
Apply for the Senior Traffic Dispatcher
Location: Burgess Hill
Job Description:

Senior Traffic Dispatcher

Monday to Friday – Help us make a difference as a Senior Traffic Dispatcher.

Overview

The Senior Traffic Dispatcher will effectively manage the day‑to‑day organisation of operations of the Depot through the allocation and basic routing of vehicles to ensure best‑in‑class service delivery to customers, ensuring health & safety standards are maintained and ensuring environmental and O licence compliance. Supporting employee engagement, continuous improvement in productivity and quality of service provision.

Core Responsibilities

  • Managing route efficiency and utilising optimum disposal outlets within the area to ensure effective use of vehicles and facilities.
  • Managing driver availability and coverage in line with legislation and company procedures to ensure that there is suitable coverage at all times.
  • Performing administrative duties including input of pay and bonus onto the company systems and accurate input of disposal information.
  • Proactive vehicle management, including liaison with fleet, safe vehicle operations, wheel security, and monitoring vehicle gross weights.
  • Supervising vehicle availability on a daily basis to ensure that drivers have completed their checks in accordance with company policy.
  • Contributing towards ongoing cost control, actively seeking to improve efficiency and reduce operating costs (e.g., running and analysing Depot reports).
  • Ensuring all administrative tasks associated with the Dispatch office are completed, including timesheets, tachograph records, payroll records, holiday rotas, and resolution of QLS.
  • In conjunction with the Depot Manager, ensuring that mandatory training, induction and toolbox talks are delivered in line with company policy.

Essential Requirements

  • Health & Safety management.
  • Knowledge of existing and impending environmental and health and safety legislation.
  • Experience managing in a labour‑intensive, multi‑shift environment.
  • Experience in a position of similar responsibility in Services or Logistics industry.
  • Local geographical knowledge.
  • Good transport / logistics knowledge.
  • Experience of first line operational management.

Benefits

  • Competitive salary.
  • Ongoing career development, training and coaching.
  • Generous pension scheme.
  • Medical and dental scheme.
  • Retail and leisure discounts.
  • Holiday and travel discounts.
  • Bike to work scheme.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why we champion diversity, equity and inclusion at every turn.

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Posted: July 9th, 2026