Customer Service Representative – Medical Devices (Surgical Division)

An excellent opportunity to join a global medical device company within their growing Surgical division. Based in Guildford, this role forms part of a new and expanding team, offering great exposure to the MedTech industry and a varied day-to-day workload. Ideal for a recent graduate or someone with early experience looking to build a career in healthcare or medical devices.

Purpose of this role is to support the smooth running of customer operations by managing orders, coordinating with internal teams, and ensuring a high level of service to customers across the surgical product portfolio.

Key Responsibilities

• Manage customer orders from entry through to delivery, ensuring accuracy and efficiency
• Act as a key contact for customers, field sales teams, and internal departments
• Respond to product queries, delivery issues, and order tracking requests
• Support coordination of logistics and supply chain activities
• Build strong working relationships with both internal stakeholders and external customers

Requirements

• Degree (preferred) or equivalent experience
• Previous customer service, administrative, or office-based experience is beneficial
• Desire to break into a career in MedTech
• Ability to work in Guildford Mon to Friday

Salary for this role is up to £30,000 per annum

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