Overview
As a Marketplace Assistant Merchandiser in our International Digital Marketplace team, this role plays a key part in driving the growth of M&S across platforms such as Amazon and Zalando. Working at the heart of a fast‑paced, commercial team, the role combines trading, analysis and planning to deliver strong performance across multiple European markets. From forecasting sales and managing stock to shaping product and pricing strategies, every day brings the opportunity to influence customer experiences and commercial results. Close collaboration with teams across trading, logistics, digital and international markets ensure products are available, accurately priced and launched successfully, helping M&S reach more customers around the world while maintaining exceptional brand standards.
Responsibilities
- Drive trading performance across international marketplaces through sales, stock, intake and margin analysis, identifying opportunities to maximise growth.
- Manage critical path activity from order placement through to launch, ensuring key deadlines and partner requirements are met.
- Use trading data, customer insights, and market trends to inform decisions on product performance, pricing and stock management.
- Build strong relationships with internal teams and external partners to resolve issues quickly and ensure a seamless customer experience.
- Support the delivery of key business objectives, maintaining accurate documentation and contributing valuable insights to trade reviews and planning activities.
Qualifications
- Good understanding of the critical path, with the ability to manage timelines effectively.
- Highly numerate, with strong analytical and interpretive skills to support data‑driven decisions.
- Passion and enthusiasm, along with excellent communication, influencing and organisational skills, with the ability to build strong relationships across different teams and partners.
- Ability to understand performance metrics and use insights to maximise sales and deliver growth.
- Proficiency in Excel and confidence using appropriate IT systems.
Benefits
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you have completed your probation.
- Competitive holiday allowance with the option to buy more.
- Strong pension and life assurance.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year.
- Everyone’s welcome – we are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
About M&S
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. We are reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We are redefining how we work together and offer our most exciting opportunities yet. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application.
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