Emergency Relay UK Advisor — 999 Call Specialist

Blue Arrow is hiring a Customer Service Advisor in Birmingham to support the UK’s largest telecom provider. In this role, you’ll assist Relay UK, enabling emergency communication for deaf, hard of hearing, and speech‑impaired individuals.

Your responsibilities include handling 999 calls with accuracy and empathy under pressure. Comprehensive training is provided, along with competitive pay and career progression opportunities.

Join a diverse team that values inclusion and helps make a real difference in people’s lives.

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