Under 18 disclaimer: This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high‑intensity role that keeps our stores running like clockwork.
Key responsibilities include:
- Stock management and deliveries.
- Ensuring the shop floor stays full, clean, and ready for customers to shop.
- Keeping the flow of products moving with urgency and accuracy.
- Supporting colleagues across functions and working across the wider store where needed.
- Adapting quickly to shifting stock and early‑morning deliveries to keep operations running.
We look for a fast, focused, and proactive team player who is digitally confident and able to use digital tools to track deliveries and manage stock efficiently, maintaining availability and speed.
Flexibility is vital; you will work across the wider store as demands arise, from early morning deliveries to late‑night stock adjustments.
Compliance: This role is in accordance with relevant health and safety legislation.
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