Are you looking for a career in an organisation that makes a difference to peoples’ lives every day? This is an excellent opportunity to join Social Security Scotland and begin your Civil Service career while also gaining an SVQ qualification.
Social Security Scotland offers Modern Apprenticeships across various departments. As a Modern Apprentice you will receive training and support to achieve your qualification while gaining valuable experience in an organisation responsible for delivering social security benefits across Scotland.
Responsibilities
- Providing administrative support to a team as required.
- Working within a fast‑paced environment to complete tasks with attention to detail.
- Collaborating with peer colleagues to ensure a consistent approach to delivery.
- Speaking to clients, colleagues or stakeholders through both incoming and outgoing calls.
- Answering queries via email.
- Carrying out administrative tasks using various computer systems.
- Being accountable for ensuring work allocated to you is completed on time and accurately.
- Organising and preparing meetings and events, prioritising tasks and coordinating activity.
Success Profiles
- Communicating and Influencing (Level 1) – Example: describe how you explain information clearly, build positive relationships and adapt communication style to different audiences.
- Working Together (Level 1) – Example: describe how you collaborate with others, share knowledge and contribute to a supportive and inclusive team culture.
- Developing Self and Others (Level 1) – Example: describe how you are committed to learning and development, both for yourself and by supporting the growth of those around you.
- Delivering at Pace (Level 1) – Example: describe how you prioritise effectively, manage competing demands and deliver high‑quality work within deadlines.
Equality Statement
Social Security Scotland are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation. We are a Disability Confident Employer and will consider and implement reasonable adjustments throughout the recruitment process and during the course of employment.
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