Tailor, London

Location: CHANEL London Boutiques

Contract: Permanent, Full-time

Role Overview

As a Tailor at CHANEL you will preserve the House’s silhouette, create memorable experiences for clients, and ensure garments fit perfectly while reflecting timeless elegance.

Key Responsibilities

• Ensure each garment is impeccably tailored to the client’s measurements, upholding the creative intent of the Studio and the House’s highest standards.
• Act as an ambassador of CHANEL’s style and values, delivering personalized service that boosts client confidence.
• Collaborate with Fashion Advisors during fittings to provide expert advice and smooth the luxury client journey.
• Take precise measurements, pin garments, and recommend alterations aligned with CHANEL codes and collection spirit.
• Lead fittings with warmth and professionalism, guiding clients through options.
• Prepare garments for final fitting, ensuring immaculate delivery on time.
• Conduct meticulous alterations and repairs, achieving invisible, precise results.
• Assess garments, identify necessary adjustments, and execute changes without compromising design integrity.
• Maintain knowledge of fabrics, construction techniques, and latest collection guidelines.
• Perform rigorous quality checks to guarantee precision and craftsmanship.
• Keep the tailor shop clean, organized, and fully equipped.
• Record and track all alteration activities using CHANEL after‑sales platforms.
• Coordinate alteration workflow, manage timelines, and communicate clearly with boutique staff and management.
• Participate in morning briefs to share expertise and collection information.
• Support boutique needs during peak periods, contributing to inventory and supply management.
• Demonstrate punctuality, professionalism, and exemplary personal presentation.

Qualifications

• Minimum 5 years’ experience as a tailor in luxury fashion.
• Deep knowledge of fabrics, garment construction, and design principles.
• Technical mastery of sewing machines and overlockers with precision.
• Exceptional craftsmanship with outstanding sewing and finishing skills.
• Impeccable attention to detail and strong hand‑eye coordination.
• Organizational excellence and effective time‑management.
• Strong communication skills for client and colleague collaboration.
• Commitment to exceptional service aligned with CHANEL luxury standards.

Benefits

• Physical Wellbeing: Private Medical Insurance (pre‑existing conditions covered), Online GP App with 24/7 appointments, Cycle Scheme participation.
• Financial Wellbeing: Pension, Life Assurance, Retail discounts across supermarkets, gyms, leisure, and 100+ retailers.
• Mental Wellbeing: Employee Assistance Programmes and support lines; multiple platforms to support wellbeing.
• Lifestyle: Arts & Culture Ticket discounts, CHANEL product discounts, Employee‑Only sales.
• Employee Recognition: Service Awards Programme with CHANEL products, retail vouchers, and additional holidays at milestones.

*Benefits are eligibility‑dependent and subject to change at any time.

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