Responsibilities
Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery to their doorsteps. Providing brilliant substitutions where products are out of stock.
Using a handset that plans your route around the store, knowing what you need to select and how long you have to complete each task.
Working behind the scenes to handle customer queries, process orders, and help load the vans for our Home Delivery Drivers.
Always ready to serve customers brilliantly: supporting with any questions and proactively offering help.
Building great knowledge about our products, services and promotions to help provide recommendations.
Working flexibly across the store as required. Thriving in fast‑paced, physical and high‑energy environments, often on your own but also as part of a team.
Maintaining the store clean, clutter‑free and providing the best shopping experience for our customers.
Using initiative to solve problems and taking responsibility for owning tasks.
Comfortable with learning and using new digital tools and technology to do the job brilliantly.
Supporting an inclusive culture where every colleague can reach their full potential and every customer feels welcome.
Qualifications
- You must be above the school‑leaver age in your country (GOV.UK).
- If shifts start earlier than 6am or later than 11pm you must be at least 18years old.
- You must have Right to Work eligibility in the UK.
- Ability to lift and move shopping containers up to 15kg.
- Great attention to detail and willingness to learn.
Benefits
- Night‑shift premium: an additional £2.45 for each hour worked between midnight and 5am (where applicable).
- Discount card: 10% off at Sainsbury’s, Argos, The Range, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays.
- Free food and hot drinks for all colleagues.
- Generous holiday entitlement based on hours worked, plus maternity and paternity leave.
- Pension: company matches between 4% and 7.5% of your pension contributions.
- Share schemes: compulsory and voluntary share purchase plans.
- Shopping discounts on gym memberships, restaurants, holidays, retail vouchers, and more.
- Wellbeing support: free access to the Employee Assistance Programme, a confidential service offering guidance on a wide range of issues.
Diversity and Inclusion
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome. We offer enhanced discretionary leave for families, support for carers, and teams that ensure true representation for all. In addition, as a Disability Confident Leader, we offer an online assessment to give candidates a fair chance of progressing to interview.
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