Introduction
We’re on the lookout for a Sales Assistant who will work with Daniel and the team in our Victoria store. The contract is 8 hours per week, with overtime available. Availability on weekdays, weekends, evenings and bank holidays is required.
Responsibilities
- Offer exceptional customer service and maximize sales and KPI targets.
- Maintain up‑to‑date product knowledge and provide expert product and selling skills.
- Collaborate with the sales team to support team efficiency and store success.
- Perform stock related tasks: accuracy checks, replenishment and processing deliveries.
- Maintain high visual merchandising and store housekeeping standards, adhering to VM and health & safety guidelines.
Qualifications
- Previous experience in a retail or hospitality setting with a focus on customer service.
- High levels of enthusiasm, drive and motivation.
- Strong interpersonal and communication skills.
- Ability to work confidently alone while contributing positively to a team environment.
- Ability to quickly build rapport with customers and deliver exceptional customer service.
Benefits
- 8‑hour contract with overtime opportunities.
- Bank holiday and evening shift flexibility.
- Quarterly bonus scheme linked to store targets.
- Uniform allowance refreshed every six months.
- Cycle‑to‑work scheme, relocation packages and season ticket loans.
- Fun fund for parties, social activities and team building events.
- Professional development through the Tyrwhitt Academy and apprenticeship level qualifications.
Company Culture
We live by three core principles: “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. We value collaboration, fun at work and a supportive environment that empowers everyone.
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