Patient Experience Coordinator — Reception & Care Navigator

NHS is seeking a dedicated Receptionist for its Norton Medical Centre in the North East of England. The successful candidate will ensure the smooth running of reception and waiting areas, manage appointments, and provide essential administrative support to the clinical team and patients.

Ideal applicants will possess prior experience in a primary care setting and demonstrate excellent customer service skills. This role plays a vital part in positively representing the practice to a diverse patient population.

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