Join Carrik Care and Training Agency
Carrik Care and Training Agency supplies experienced nurses and healthcare assistants to care homes and NHS services. Our reputation is built on reliability, professionalism, and delivering outstanding support to our clients when they need it most.
We’re looking for an organised, confident and proactive Healthcare Bookings Coordinator to join our growing team.
This is a fast-paced role where you’ll coordinate bookings, allocate healthcare professionals to shifts, and ensure our clients receive the support they need. If you enjoy speaking with people, solving problems and working in a busy office environment where every day is different, we’d love to hear from you.
What You’ll Be Doing
- Coordinate daily bookings for nurses and healthcare assistants.
- Allocate available staff to shifts across care homes and NHS services.
- Build strong relationships with clients and healthcare professionals.
- Manage incoming phone calls, emails and booking requests.
- Respond quickly to urgent staffing requirements.
- Ensure all bookings and shift information are accurate and up to date.
- Work closely with the operations team to provide an outstanding service.
- Help ensure every client receives the right healthcare professional at the right time.
- Potential out of hours work which will include extra pay.
What We’re Looking For
We’re looking for someone who is:
- An excellent communicator with a friendly and professional manner.
- Highly organised with great attention to detail.
- Able to prioritise tasks and stay calm under pressure.
- Confident speaking to clients and healthcare professionals over the phone.
- A strong problem solver who enjoys finding solutions.
- Comfortable using computer systems and managing multiple tasks at once.
- A team player with a positive attitude and a willingness to learn.
Previous experience in healthcare bookings, scheduling, customer service or administration is an advantage, but full training will be provided for the right candidate.
Why Join Carrik Care?
At Carrik Care, you’ll become part of a supportive team where your work has a real impact. Every shift you coordinate helps ensure people receive the care they need.
We offer:
- Competitive salary.
- Monthly performance bonus.
- Annual bonus.
- Pension scheme.
- Paid annual leave.
- Company laptop and mobile phone.
- Gym membership.
- Ongoing training and development.
- Friendly, supportive and professional working environment.
Career Progression
We believe in recognising hard work and rewarding talent. After successfully completing your 6-month probation period, you’ll have the opportunity to progress to a Senior Healthcare Bookings Coordinator position, subject to performance.
The senior role offers increased responsibility, a higher salary, enhanced benefits, and the opportunity to mentor new team members and help shape the future of our operations team. We are committed to promoting from within and providing a clear pathway for long-term career growth.
Ready to Apply?
If you’re organised, enjoy working with people and thrive in a fast-moving environment, we’d love to hear from you.
Apply today and become part of a team that’s making a real difference in healthcare every day.
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